Service conditions of  "Availability and Reservations" on-line by Sorrentoservice.com

The press speaks about we                                   Preface                                   The press speaks about we   

 Marco Keller's Sorrentoservice.com (general personal data can be found in the bottom of the page )
 organizes web services and particularly request of availability and reservations on-line by accomodations (Hotels, Campings, Residences) with which a contract has been undersigned.

Sorrentoservice.com:

1.      Offers a lot of instruments to increase and to get reservations on-line for tourists wanting to stay in Sorrento and its surroundings with true virtual depliants and other media on-line .

2.      Gives Accomodation the opportunity to use its own payment ways (Protected and on sure lines with Banca Sella server), even in a direct way from personal internet sites.

It works as follows ! :
Internet users :

1.      First get in touch with our site, then value the different  offers while looking for an accomodations, payng attention to requirements about types , categories, places, or to very required opportunities as last-minute, or different offers that the internet navigator is lookingfor to plan his holidays..

2.      If he likes a particular offer he can ask for availability through the right form on which be points out the subject of his requirements and the e-mail to get the answer. everything with a reference to offers at last-minute. The request reaches Sorrentoservice and in same time Accomodations that will answer 
very quickly, in high season period, and not beyond the twenty four hours .
The user will receive the Accomodations answer which will  be sent  by knowledge also to sorrentoservice.com to register to service efficiency.
Throughts the answer it is possible to learn the issue and of course the amount to pay as coution (usually 10 per cent ) and a  linck by which the user will have the right to a real booking, through a specially form for the credit card payment (situated on the sure server of Banca Sella server, see guaranties);
otherwise he'll be able to pay in advance by bank transfer or postal order, simply following the instructions present in an availability e-mail.
To this point in case in the result e-mail of accommodations it has demanded additional guarantees will have to respect the third party point otherwise will be thought completed without ulterior passages.

3.   This last passage is binding for the complete booking, as soon after the payment of the caution, the accommodation will be informed about the data and will stop what was required and booked. But everything will be effective only after the user , drought into contact with the accommodation, has transmitted his or her personal information , the data of the credit card (as another form of guaranties)* and possible personal agreements.
Or you will be able to only enter in contact with it also for eventual personal agreements and other indications on the stay.

Guaranties for Users

1.       All data are used just to give the service required following the Italian Law 675 about privacy. Therefore , the Users can active or not the box wich authorizes Sorrentoservice con to use personal data for different purposes as sending photos, Neapolitan music, and something else .

2.      Each transaction is made through Banca Sella server by using their virtual Pos and everything is guaranteed by a digital certificate 128 bit Verisign. Therefore these information are totally protected and reserved. To confirm it has been visualized on the user's browser a picture representing a lock.

3.      Each price includes I.V.A. and each other Italia Tax.

Cancellations

           Cancellations and possible refounds of 10% (or other percentage of advance payment) paid for the booking, directly run by Sorrentoservice.com must be sent to the following address delete-reserve@sorrentoservice.com and they will be dealt as follows: :

a) Repayment of 75% on the amount paid, if he cancels within 30 days advance;
b) Repayment of 40% on the amount paid, if he cancels with on advance betwen 29 and 7 days ;
c) Nothing will be given back if he cancels with on advance inferior to 7 days and we are forced to use the amount of money as expenses and refund account to the Accommodation for the service unused.;
Moreover it's clear that, as for the additional guaranties* and claims required to the Accommodation, the user will refer directly to the Accommodation to be repaid.

The days in advance are considered referring to the beginninng of the stay.

            Repayment will be settled by Sorrentoservice, can through money trougher using the user's coordinates not beyond the 10th of the following month .

      *Example of additional guaranties indicated eventually in availability e-mail of Accommodation: 

                 Moreover after the payment of the caution money (10%),
                 we require you data complete of credit card to charge
                 the complete one night sum, in case of cancellation without notice.
                                                                           or
                 Moreover after the payment of the caution money (10%),
                 we require you data complete and 7 day before the beginning of the sojourn
                 a postal order (or bank transfer) with the remaing 90%.

Notice

Sorrentoservice is not responsible, to completed reservation, of inefficiency or non-fulfilment of the accommodations.

For everything declared in this contract it is valid the update version to the use of the service.

For everything not clearly declared in this contract we have faith in a good relationships among privates, so cach  problem could be solved quietly.

If there is no possiblity of an agreement the Italia law, with a paricular reference to Neapolitan Forum, will be applied.


E-print di Marco Keller
Corso Italia, 260/b - 80067 - Sorrento (Na) - Italia - P.I.: 03632551218 C.C.I.A.A.: 57495/2000
Tel./Fax: 0039 081 8071687 - 5329113 E-mail:
sorrentoservice@sorrentoservice.com

Contact us only for the broblem or request of Our service ! Please !


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